week 5
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Did they sell the job?
Did they use the customer interview sheet?
Did they offer financing?
How long did they spend on the appointment?
Did they take enough photos?
Is the scope of work correct?
Are the notes detailed enough?
Did they recommend a full solution?
Did they use their tools
What was the customer's objection?
How does the drawing look?
Did they create a follow up?
Did they clover leaf? How many doors? How many appointments?
If they sold the job, go through the process of approving it in front of all new hires.
Homework - Email out this Structural training manual