FREQUENTLY ASKED QUESTIONS

 

Q

A

HOW MANY BOOKS CAN I BORROW (CHECKOUT) AT ONCE?


You can have up to 2 books at any one time on your shelf


Q

A

HOW LONG CAN I BORROW A BOOK FOR?


You can keep a title on your shelf for up to 2 weeks - titles will automatically return to the collection after 2 weeks


what if i need longer to finish a book?


You can keep a title on your shelf for up to 2 weeks - titles will automatically return to the collection after 2 weeks

Q

A


can i return a title earlier than 2 weeks?

Q

Yes, you can return a title to the library at anytime. Select “Manage Loan” then choose to “Return Early'“

A


What if a title I want is “checked out”?

Q

You can put a hold on a title (“Place Hold”). Book will go onto your shelf when it becomes available.

A


What if a title I want is not in the collection?

Q

Option A: Under Help & Support, select “Get Some Help,” select “Contact Your Library,” find a branch and select Groundworks, then send email to library@groundworks.com.

*If books are available to purchase, we will add to the GW Library.

Option B: Sign up for a free public library card and add it to your Libby App. This will offer an array of books that are not offered in the business sector at this time.

A